Terms of Use

  • All activities conducted in the venue should be as per government regulations and legal. Le Roma Gardenia will not be responsible for any consequences arising due to non compliance
  • Heavy Structures/material will not be alowed for setup for the event Guests should ensure there is no damage to the softscape or hardscape.
  • The pool is operational from 10am - 9pm. The pool is 4-7ft deep. Guests are intimated the same for personal safety and request that they don’t enter the pool unless they know how to swim. In case of any mishaps, Le Roma Gardenia team will not be held responsible.
  • Movement of material, staff, labor of Le Roma Gardenia against theft, misuse and damage is the responsibility of the Client during occupation.
  • In case of occurence of any of the above, the cost will be charged to the client.
  • All facilities should be used for the purpose it is made available and all activities should take place at designated areas.
  • Clarity of the pool water cannot be assured due to reasons beyond control. Swimming constumes should be used to enter the pool.
  • Le Roma Gardenia will not be responsbile for any kind of mishap during the use of the pool.
  • Safety of all the guests is the responsibility of the client.
  • However, Le Roma Gardenia will not be responsible for the security of guests, their belongings or gate crashers during occupancy.
  • Basic cleaning of the venue needs to be taken care of the by the Client after the program.
  • Le Roma Gardenia will strictly not involve in - taking care of Guests personal needs or related acitivities or operating the villa during occupation.
  • No refund once the payment is made as we follow a strict no refund policy.
  • Balance payment of the total value should be done 24 hours prior to check in time. If not, the booking will be considered null and void, with no refund of the advance ammount.
  • Le Roma Gardenia and its employees are indemnified against any and all acts or accidents that may arise in your stay at our properties.
  • Any/all facilities at the retreat will be used by the guest at their own risk.
  • Management is not responsible for any risk occuring out of the use of the property. The guest will be held responsible for any loss or damage to the property caused by them, their guests or any person in their group and money recovered to the extent of damages before check-out.
  • There will be indemnification of monetary costs directly or indirectly for losses incurred during the stay. Services by our employees will stop at midnight. Post midnight every service should be managed by the guests.
  • It is agreed that the guest will conduct himself/herself in a respectable manner and will not cause any nuisance or annoyance within the premises which can affect the environment.
  • The management has the right to request any guest to vacate his/her room or other areas of the property forthwith, without previous notice and without assigning any reason whatsoever, and the guest shall be bound to vacate when requested to do so.
  • In case of default, the Management has the right to remove the Guests’ luggage and belongings from the room occupied. Our staff will not be liable to any loss/misplacement of any of the guests personal properties or valuables or money. Management will not be liable to guests for any harm or accidents occured during the stay.
  • We expect our clients to be punctual to their check-in at 1pm and check-out is 11:00AM which will be intimated in advance. If an extension of stay is required, settlement of past due amounts and for the extended stay is compulsory.
  • Please refrain from using equipment or fixtures for purposes other than those intended. Please do not remove or alter any equipment or fixtures of the property.
  • Please present any ID proof issued by government upon check-in.

Thank you for your co-operation